Careers

The GHHN is proud to provide exciting and rewarding career opportunities. As positions become available, links will be listed below to apply for current full time, part time, volunteer and student opportunities.  

Important information for applicants

Please note we accept applications for posted job vacancies via email, as per individual listing. 

All job vacancies with the GHHN are posted here and close on the job posting’s specified date and time. We do not accept any late applications.

We thank all those who apply for their interest though we will only contact candidates selected for an interview after the position closes.

The GHHN is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations, including alternative formats, are available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact us at info@ghhn.ca 

Please contact us at info@ghhn.ca if you have any issues or questions while applying for a position.

Careers

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GHHN Digital Health Specialist

GHHN Digital Health Specialist

15-month Contract – Full-Time (37.50 hours/week)

(Annual Salary Range $63,327 – $73,552)

What we’re looking for:

  • A self-motivated, avid information technology professional with high emotional intelligence who is driven to make a positive difference in healthcare and loves to support clinicians and patients through the change process involved in adopting new digital health tools;
  • Passion for implementing and evaluating digital health tools, with demonstrated ability to innovate and adapt to varied practice contexts and a commitment to ensuring and sustaining quality;
  • Strong communication skills, tech savvy and works well with an interdisciplinary healthcare team and collaboration with partners; and
  • Experience of at least 2 years in a change management role and/or comprehensive client support role in the Digital Health Technology environment.

What you can expect to do:

  • Work with various partners to establish, implement & evaluate digital health tools used across various health care models;
  • Use your expertise in project management to develop and implement plans;
  • Collaboratively monitor Digital Health projects and work closely with Quality Information Decision Support Specialists and other invested partners;
  • Travel to partner sites as needed.

We invite you to review the Digital Health Specialist job description on our website under Careers at http://www.compassch.org/ for additional job related information.

In return for your results-orientation and dedication, we offer a competitive salary based on experience and qualifications. We also offer an option to enroll in the HOOPP pension plan.

Please respond in confidence by Wednesday, December 01, 2021 at 4:00 p.m. to: Simerjit Kaur, Human Resources Specialist

We thank all applicants for their interest, only those selected for an interview will be contacted.

Compass Community Health is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Human Resources at 905-523-6611 ext 3033 if you require accommodations.

POSITION DESCRIPTION

POSITION TITLE: GHHN Digital Health Specialist

RESPONSIBLE TO: Chief Information Officer

GENERAL ACCOUNTABILITIES:

The * GHHN Digital Health Specialist* serves all primary care practices in the Greater Hamilton Health Network (GHHN) from within the Compass’s digital health team, and is a champion of the vision and mission, and promotes an environment that is consistent with the values and principles, of both GHHN and Compass Community Health.

The Digital Health Specialist brings expertise in primary care workflow analysis and best practices for digital health adoption and maturity to primary care practices within the Greater Hamilton Health Network (GHHN), including strategies for improving patient and provider experience. The Digital Health Specialist’ key mandate is to provide consultation and implementation leadership to primary care practices through the process of selecting, adopting, optimizing and evaluating the use of digital health tools, including building capacity within each practice to sustain optimal use without direct dependency on the Digital Health Specialist. The Digital Health Specialist will be accountable to, and collaborate closely with, the GHHN Primary Care Digital Health Caucus in prioritizing a work plan for implementation, addressing any barriers identified, and leading continuous improvement in this role dedicated to digital health optimization in primary care practices.

SPECIFIC ACCOUNTABILITIES:

1. Develop, implement and continuously evaluate a consultation and implementation support service for primary care practices to facilitate optimal adoption and use of digital health tools in accordance with all relevant standards and best practices, such service including:

a. Information and due diligence support for selection of digital health tool(s);

b. Collaborative workflow analysis and process and/or role (re)design to realize maximum benefits of adoption of digital health tool(s);

c. Development of implementation project plan and success criteria, including identification and preparation of individual(s) who will sustain the needed support at the practice level at the conclusion of the DHS’ direct involvement;

d. Leadership of implementation project plan, collaboratively monitoring progress and adapting as appropriate, with priority given to on-site presence and support except where virtual engagement is deemed preferred by the practice for a given activity/function; and

e. Support for evaluation and transition to sustainable use, including close collaboration with Quality Information Decision Support Specialists (QIDDS);

2. Leverage vendor user manuals in developing relevant training program(s) and facilitate, maintain and continuously improve comprehensive training for users, including creating and implementing a sustainable and effective train-the-trainer program;

3. Develop and maintain resources related to best practices and helpful strategies for use of relevant digital health tools;

4. Prepare and share regular status reports with relevant stakeholders to leverage learnings across region/province;

5. Frequently work at a fast pace, with unscheduled interruptions and deadlines;

6. Work independently with minimal supervision;

7. Work according to Privacy policies and procedures of host organization;

8. Some weekends and after hours expected;

9. Travel to other work locations as determined by recipient of service; and

10. Perform other duties as assigned.

QUALIFICATIONS:

1. Undergraduate degree in a related discipline (e.g. health professional, health care administration, health information management, or clinical informatics);

2. Master’s degree (completed or in progress) in a related discipline preferred; and

3. Possession of a “G” class driving license and access to a vehicle is required.

EXPERIENCE:

1. Knowledge of primary care context and general practice workflow required, with health professional designation a definite asset;

2. Minimum of 2 years’ experience in a role related to digital health;

3. Strong project management and analytical skills combined with very good report-writing skills;

4. High degree of resourcefulness, flexibility, and adaptability;

5. Demonstrated ability to problem-solve and work under minimal supervision;

6. Excellent written and verbal communication skills;

7. Demonstrated strength in training and support and building capacity in others/teams;

8. Experienced in consulting with stakeholders, clients, end-users, executive staff on business issues, solutions and EMR concepts; and

9. Expertise in use of Microsoft Office.

Contract length: 15 months

Application deadline: 2021-12-01

Expected start date: 2022-01-03

Job Types: Full-time, Contract

Salary: $63,327.00-$73,552.00 per year

Benefits:

  • Company events
  • Company pension
  • On-site gym
  • On-site parking
  • Wellness program

Schedule:

  • 8 hour shift

COVID-19 considerations:
Compass Community Health adheres for local and provincial public health COVID-19 recommended precautions including active screening, enhanced cleaning, physical distancing and mask wearing.

Work remotely:

  • No
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