Engagement Strategy

The GHHN is committed to engaging patients, families, care partners, organizations, the community, and primary care in co-designing and transforming the healthcare system at the personal, program, and system levels in the greater Hamilton area.

We know that services, programs, and systems are significantly improved when they are co-designed with those who are using the services. Services are more fiscally responsible, more likely to be utilized, promote ownership of care, strengthen the patient-service provider relationship, and promote a culture of inclusion and diversity.

The GHHN is committed to being open, transparent and accountable, and to engage and empower patients, families, and care partners across all GHHN activities.

 

Vision

  • A healthier community that provides an equitable and seamless continuum of care that actively improves population health and meets the individual needs of our community. A population that is:
    Healthier, with lower rates of chronic illness;
  • Activated, informed, and empowered to navigate the system; and
  • Treated equitably

 

Engagement Mission

The GHHN will form active partnerships with patients, families, and care partners and meaningfully engage them as decision makers in their own care, as well as at the program and system levels. The GHHN is engaging patients, families, and care partners, community organizations, the community and primary care to co-design an equitable and culturally safe health care system in the Greater Hamilton area that is connected and patient centred.

GHHN Engagement Strategy

The transformation of health care in the Greater Hamilton Area is driven by the needs of patients, families, and care partners. The development of the GHHN Patient, Family and Care Partners, Partnership and Engagement Strategy is an integral step in creating an equitable, culturally safe, patient-centered health care system.

The Engagement Strategy sets out the overarching principles needed to guide and embed these essential partners in all work of the GHHN, and will serve as an ongoing demonstration of our commitment to patients, families, and care partners.  The strategy also supports a culture and health care system that is connected, strengthened, and patient centered.

To read the full GHHN Engagement strategy please click here:

GHHN Patient Advisor Expression of Interest and Application Form (Open Call, November 10-26, 2021)

The Greater Hamilton Health Network is issuing an Expression of Interest for membership of the Patient, Family, and Care (PFAC) Partner Leadership Network and Patient Advisor roles.

The GHHN’s vision is for a healthier community that provides an equitable and seamless continuum of care that actively improves population health and meets the individual needs of our community. A population that is:

  • Healthier, with lower rates of chronic illness;
  • Activated, informed, and empowered to navigate the system;
  • And Treated equitably

The GHHN will form active partnerships with patients, families, and care partners and meaningfully engage them as decision makers in their own care, as well as at the program and system levels. The GHHN is engaging patients, families, and care partners, community organizations, the community and primary care to co-design an equitable and culturally safe health care system in the Greater Hamilton area that is connected and patient centred.

If you are interested in applying please download the following forms:

Engagement Principles

Engagement Principles are essential when co-designing a system that is accountable and constantly improving. These principles outline the elements needed for the community to work together effectively, respectfully, and intentionally to transform healthcare in the greater Hamilton area. These statements do not stand alone, they work together to form a comprehensive standard for engagement in healthcare.

Empowerment

Partners share trusting, respectful relationships that enable experience, expertise, and perspectives to be clearly reflected in system planning and improvement efforts.

 

Partnership

Partners are fully engaged in the change process and those in system leadership roles are accountable for embedding this commitment in system planning and improvement efforts.

 

Equity, Diversity, and Inclusion

Engagement practices are impartial and inclusive. The diversity of partners is valued and is representative of the communities served.

 

Communication

Communication among all partners is timely, clear, inclusive, and respectful.

 

Accessibility

People with lived experience and their healthcare partners work together to identify and address barriers to participation.

 

Commitment

Partners are fully engaged in the change process and those in system leadership roles are accountable for embedding this commitment in system planning and improvement efforts.

 

Ongoing Learning

Participants in patient engagement learn about each other’s perspectives and experiences, the issues at hand, and how the healthcare system may be improved.

 

Research and Evaluation

People with lived experience and healthcare partners jointly research, evaluate and make ongoing quality improvements in healthcare.

Contact Us

We look forward to connecting with you!